Customer service support
Poland, Poznań
Publication date:
04/06/2025
Job description
Join our client's team, which is looking for energetic and committed people to support the customer service department. If you enjoy interacting with people and are efficient under pressure - welcome!
What We're Looking For
- Individuals who are well organized and open-minded in dealing with others
- Ready to work in a dynamic environment and make quick decisions
- Able to remain calm under time pressure
- Experience is not required - we will teach you everything!
- Knowledge of English will be an advantage
Your Responsibilities
- Answering telephone assistance calls and providing support to customers
- Recording requests in the system and monitoring their completion
- Collaborating with a team of consultants, leaders and external partners
- Supplementing information by contacting application users
- Ensuring the quality of service in accordance with our standards
What We Offer
- A ¾-time contract to start (6-9 months), with the possibility of moving to full-time and a contract of employment
- Initial training that will prepare you for independent work
- Flexible schedule (hours between 8:00 and 22:00), and after about 9 months - up to 4 night shifts per month
- A variety of tasks that will not let you get bored
Benefits
Support from the first day of work
Coordinator assistance at every stage of work
Minimal formalities (100% online employment)
Employee hotline 16:00–22:00
Advance payment after just 7 days
Career advisor assistance
IPF Global Sp. z o.o., owner of the Flowork brand, is a renowned employment agency (no. 7799) operating for over 15 years in the European market.
Apply now
Fill out a short form - send your CV or leave your contact details – our recruiter will contact you.
(+48) 61 847 40 66
7 Piekary Street,
hello@flowork.pro
61-823 Poznań